About
Us

We want everyone in Sudbury to enjoy REAL FIBRE broadband and our networks are fully funded through a private investment. But that means we need to know there is demand for the service before we can start building. If enough residents and business place a pre-order then everyone can benefit from future-ready connectivity.

Superfast broadband is already available in Sudbury. But, Superfast fibre networks still contain copper cables which constrain your broadband performance. REAL FIBRE broadband is fibre cables all the way to your property, offering incredible performance and reliability to get you ready for the future.

Before we start building, we need to ensure there is sufficient demand for REAL FIBRE. We will conduct a five month awareness and sales phase to generate the interest required to build the network. After this, it takes several months to lay our REAL FIBRE cables. All in all, the whole programme takes around a year to build from start to finish, with a connection period of a few months after the build is completed. We’ll keep you up to date on progress as we run the project in your town.

No. All we’re asking you to do is register your interest for REAL FIBRE. Later on, we will invite you to pre-order your new connection with us. As long as you order during the initial pre-order phase, we’ll also pay your connection fee (please see our pre-order terms for more information about free connection). All our packages includes a free powerful Wi-Fi router to ensure everyone in your property can get online. Even better, you can enjoy up to 12 months free service if you’re under an existing contract with another provider.

Our networks use full-fibre cables all the way to your door which deliver bullet-proof speeds through light and laser technology. They’re not constrained by the copper cables in your existing superfast connection which aren’t designed to carry fast speeds, particularly the further away you are from the local green cabinet.

REAL FIBRE broadband can reach up to 2,000mbps (2gbps). However, once the cables have been laid, speeds can be increased with quick network upgrades. In some countries speeds have been tested at 10gbps (10,000mbps). Existing networks in the UK which are part fibre and part copper generally only reach around 70mbps/80mbps before speeds tend to slow down. Our fibre services offer unlimited data and reach speeds around 900mbps on average, depending on the package you order with us.

We can’t guarantee it. However, research has shown that fast broadband is a key deciding factor for many house buyers. Put it this way, if you’ve got faster broadband than everyone else, do you think it would make your house easier to sell!

Free connection means that during the initial launch phase we will cover the upfront cost of getting your property connected to our REAL FIBRE network built in your community. The value of this connection is usually £225, the cost of which pays for the installation of fibre cable from the street to your property. Please see our terms and conditions for more information about our free connection.

Yes. We offer an additional phone service on top of your selected broadband package. Best of all, there’s no line rental charges to pay.

No. Our services are completely independent of BT and Openreach. County Broadband does have the appropriate permissions to use some existing ducts, pipes and poles owned by other providers. However, the fibre cables and the service is completely separate, managed by County Broadband.