County Broadband (“County Broadband Limited”, “we” “us”, and “ours”) is an internet service provider (“ISP”) and infrastructure company. We are a limited company registered in England and Wales under company number 04666043 and our registered office and main trading address is at Old Bourchiers Hall, New Road, Aldham, Colchester, Essex, CO6 3QU. Our VAT number is 295 3657 59.
We are regulated in the UK by Ofcom and are registered with Ombudsman Services (www.ombudsman-services.org) who are our Alternative Dispute Resolution Provider.
We may obtain information about your usage of our websites by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that’s transferred to your computer’s storage. We never store personal information in cookies, but we do use them to store session or login identifiers to allow us to recognise your browsers between pages of our web sites.
If you register with us or continue to use our websites, you agree to us using cookies. Cookies are widely used to make websites work (our website won’t work without some of the cookies we use), or work more efficiently. They also provide useful information to website owners. A cookie is a small text file that’s passed to your computer’s hard disk through your web browser, so the website remembers who you are when you return.
We use the following types of cookies in our Website to give you a more personalised web service:
This type of cookie is allocated to your computer only for the duration of your visit to our website. It helps us to pass your personal information from one page to another, for example when you are you using our registration pages to express an interest in our service, or our sales pages to place an order. This cookie automatically expires when you close down your browser.
This type of cookie stores information between visits. For example, we may show you a ‘Remember me on this computer’ option, when entering a username and password, and save a cookie on your computer if you select it. This means that the next time you log on to our website using that computer you won’t need to re-enter those details. We suggest you don’t select the ‘Remember me’ box if you use a shared computer (for example, if you access the internet at a cafe, or at a shared or publicly available computer). The cookie file itself won’t store your personal information, but a subsequent user might be able to access your personal information if you hadn’t explicitly logged first.
The information generated by the Google Analytics cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google may also transfer this information to others, where they’re required to do this by law, or where these others process the information on Google’s behalf. Google undertakes not to associate your IP address with any other data held by Google.
Except for essential cookies, all cookies will expire after 12 months.
If you want to delete any cookies that are already on your computer, you should check the instructions for your file management software to locate the file or directory that stores cookies.
You can learn about and opt out of a number of commercial third-party cookies (including some used by us) at optout.networkadvertising.org. Some of the opt-outs used by our commercial service providers require a cookie to be placed on your computer. This “opt-out” cookie is only used to tell the relevant cookie servers not to send you any more cookies. If you keep deleting cookies (including “opt-out” cookies) from your temporary internet files, you might need to repeat the opt-out process, the next time you visit our website.